Useful links, general information and advice
Surrey County Council Information and Advice Service
Providing you with information on staying independent, assessments to identify your care and support needs, including an assessment for carers. An overview of accommodation options for those with care and support needs. They also provide an information and Advice Service to help you with your care and support needs.
Availability: 9am to 5pm, Monday to Friday
Website: www.surreycc.gov.uk/adults
Call: 0300 200 1005
Email: [email protected]
Textphone or smartphone via Relay UK: 18001 0300 200 1005
SMS: 07527 182 861 (for the deaf or hard of hearing)
BSL: Sign Language Video Relay Service – www.surreycc.gov.uk/council-and-democracy/contact-us/british-sign-language
Connect to Support Surrey
For local help to stay independent, healthy, and connected to your local community you can contact Connect to Support.
Website: www.connecttosupportsurrey
Learning Disability and Autism Hub
Provides information, guidance, and access to support services for local adults with a Learning Disability or Autism, and their families.
Website: www.surreycc.gov.uk/adults/care-and-support/disability
Age UK Surrey
Charity that supports older people (50+) and carers countywide, providing information and advice, access to groups and activities, befriending and a range of paid services.
Tel: 01483 503414
Text: 07593 139560
Email: [email protected]
Website: www.ageuk.org.uk/surrey/
Healthy Surrey
Information and advice on nutrition, getting active, weight management and positive lifestyle behaviours. They also host a virtual wellbeing hub Find virtual events and services that meet your needs, keeping you connected while you stay at home.
Website: www.healthysurrey.org.uk/
Action for Carers
Provides free, independent information, advice, and access to support to carers of all ages across Surrey.
Tel: 0303 040 1234
Text: 07723 486730
Email: [email protected]
Website: www.actionforcarers.org.uk/
Action for Carers – Surrey Young Carers
Provides a range of support depending on your situation, from activities to provide time out from your caring role and meet children in a similar position, to more intensive groups and tailored one-to-one help.
Tel: 01483 568 269
Email: [email protected]
Active Surrey
Get help to be more active and improve your health and wellbeing.
Website: www.activesurrey.com
Email: [email protected]
Crossroads Care Surrey
Crossroads Care Surrey in partnership with Surrey County Council and the NHS provide a range of support for carers who might need a break, time for themselves, enjoy a hobby or just a chat with other carers.
Tel: 01372 869970
Email: [email protected]
Website: www.crossroadscaresurrey.org.uk/
Healthwatch Surrey
An independent organisation listening to experiences from people in Surrey and providing evidence-based feedback to commissioners and providers to influence, inform and, if necessary, challenge decisions and plans.
They can also provide, or signpost to, information about local services and how to access them and offer a free, independent advocacy service for people wishing to make a complaint about NHS care.
Website: www.healthwatchsurrey.co.uk
Telephone: 0303 303 0023
SMS (text only): 07592 787533
Email: [email protected]
Surrey Coalition of Disabled People
Campaigns and promotes the rights of disabled people to equality of opportunity and to live independently. They run a selection of networks that you can join to enable you to have a voice on things that matter to you where you live and help co-design health and social care services.
Tel: 01483 456558
Text: 07908 671402
Email: [email protected]
Website: surreycoalition.org.uk
Surrey Independent Living Charity (SILC)
Offers a range of services to help you live independently including support to find and manage a personal assistant.
Tel: 01483 458 111
SMS: 07771 108 624
Email: [email protected]
Website: www.surreyilc.org.uk
Care Choices
Produce the Care Services Directory on care providers in Surrey.
Website: www.carechoices.co.uk/publication
Advocacy services
POhWER
Provides a range of different advocacy services.
An advocate is someone who can speak up for you. They can help if you face difficulties in being involved in decisions about your care, having your voice heard and normally have no other independent person to help you do so.
An advocate can help you say what you want, secure your rights, represent your interests, and obtain services you need. Advocacy is free, independent, and confidential.
Website: www.pohwer.net/surrey
Telephone: 0300 456 2370