Understanding Your Adult Social Care Journey

 

 

This section is designed to support you if you would like to know more about how to access adult social care including the support that is available to you. Navigating adult social care can sometimes feel overwhelming, especially if you’re unsure where to start or what to expect. On this page there is a series of short, accessible animations produced by Infoshare+ in collaboration with Walsall Council to provide clear and practical guidance to help you understand your options and make informed decisions.

 

Each animation focuses on a key stage of the journey — from your first contact with adult social care services from your local council to care and support assessments, financial assessments, and exploring the different types of care available. You’ll also find information on paying for care, support for carers, safeguarding, and a jargon buster to explain complex terms in plain language.

 

Whether you are seeking care for yourself or supporting someone else, these resources are here to help you feel informed, confident, and supported at every stage.

Your Guide to Adult Social Care