Care providers understandably spend significant time preparing policies, audits and evidence for inspection. But how does an inspector actually interpret what they find, and how are individual observations turned into wider judgements about a service?
In this practical webinar, Katherine Williams, Head of Regulation & Care Compliance at Fulcrum Care, will take attendees behind the inspection process and explore how regulatory judgements are really formed.
The session will look at the relationship between what people and families say, what staff say, what inspectors observe and what records demonstrate, and why consistency across these sources matters. Katherine will also explore how professional judgement influences the assessment process and why seemingly small operational issues can sometimes lead inspectors towards wider conclusions about governance, safety or culture.
Using practical examples, the session will help providers think differently about inspection readiness – moving beyond simply having the right documents in place towards understanding what an inspector may see, question and follow through during a visit.
What attendees will take away
You could use the following on the listing or registration page:
• A clearer understanding of how inspection judgements are formed.
• Insight into how inspectors test and corroborate different sources of evidence.
• Practical examples of how everyday observations can influence wider regulatory judgements.
• Common inspection-readiness issues that providers can easily overlook.
• Practical considerations for preparing teams, environments and evidence ahead of inspection.
• Insight from the perspective of someone with experience in health and social care regulation and inspection
Get a real insight into how the CQC inspection process works in practice and how to be fully prepared when the time comes